Callcentre and reception

2015-03 University of Verona Foreign languages for International Business
2017-06 British Council IELTS



I am well presented with exceptional Customer Service and a friendly, helpful, approachable manner. Skills build up during my previous experiences. I am highly computer literate and have experience working with a range of IT packages including word, excel, PC and Macintosh OS and I also possess basic SAP and Boccs knowledge, as you can see from my attached CV.

I have a can do, ambitious attitude. I am also a quick learner. I pride myself on being trustworthy, reliable, hardworking. Experienced in working under pressure in a quick paced, fast moving environment. I work well within a team or as an individual and pride myself on having both excellent communication and organisational skills.